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Covid-19 - Health Information


Hywel Dda Health Board
Newsletter (Cymraeg)      June Newsletter (English)

General Guidance and Symptoms


General guidance, symptom checker, and local support services. Website: https://111.wales.nhs.uk/


Chief Medical Officer letter to vulnerable people

For further information on the letter sent out to vulnerable people and available support please click here

Carmarthenshire County Council

We have been working hard to put arrangements in place to make sure support is available locally for people who are shielding. If residents do not have any family or friends that can help, or any local community groups that can support them, then they should contact the council.

We can arrange for food parcels to be delivered directly to their doorstep, and we can help supply and organise delivery of medicines where required. We are also in touch with a number of voluntary groups who can provide care and support for those who might be feeling very isolated.

You can help by directing residents to call us on 01267 234567 if they need any support, our telephone lines are open seven days a week between 8.30am and 6pm.

The list of people in the extremely vulnerable category was compiled by the NHS and unfortunately, we are unable to share this with you due to data protection regulations as it contains extremely sensitive personal information.

For further information on shielding please click here

Support Services

MIND Cymru
Provides mental health information, advice, support and signposting from 9am to 6pm, Monday to Friday (except for bank holidays).

Call: 0300 123 3393
Text: 86463
Email: info@mind.org.uk
Website: https://www.mind.org.uk/about-us/mind-cymru/

A good web site to learn about difficult feelings and what you can do about them.



www.samaritans.org operates a 24-hour service available every day of the year. If you prefer to write down how you’re feeling, or if you’re worried about being overheard on the phone, you can email Samaritans at jo@samaritans.org.

Call: 116 123
Write: Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA

West Wales Action for Mental Health (WWAMH)
West Wales Action for Mental Health is a mental health development organisation, providing a range of services to voluntary groups, carers and individuals who have used or are using mental health services.

Call: 01267 245572
Website: www.wwamh.org.uk/mental-health-directories


Celtic Dental Practice/Deintyddfa Celtic
The practice is now closed owing to the COVID-19 pandemic. You can call us for advice on urgent treatment.

Call: 01558 823833
Address: 57 Rhosmaen Street, Llandeilo, SA19 6LW
Website: http://www.celticdental.co.uk/index.html

Llandeilo Dental Practice
Please call for advice.

Call: 01558 823658
Address: 18 Carmarthen Street, Llandeilo, SA19 6AE
Website: https://www.llandeilodentists.co.uk/en/


Meddygfa Teilo
Opening hours: Weekdays 8am to 6pm

Out of hours – call the number and you will be transferred to Primecare Out of Hours Service.

Call: 01558 823435
Website: http://www.wales.nhs.uk/sites3/home.cfm?orgid=848


Evans & Hughes
Only Emergency or “Essential Eyecare” examinations.  Please call and follow the instructions.

If you have a spectacle breakage or need replacement spectacles or contact lenses please call and leave a message giving your full name, address, date of birth and the reason for your call. We will get back to you as soon as possible.

Call: 01558 822728
Address: 58 Rhosmaen Street, Llandeilo, SA19 6EN
Website: https://www.evans-hughes.co.uk/


General Information
During this unprecedented time, we can all help to support our pharmacists and their teams by following these five steps:

1. Do not visit a pharmacy if you or someone you live with has a temperature or a 
new cough 

2. Order your prescriptions 7 days before you need them to give the pharmacy time to help everyone. 

3. Put your phone number on your prescription. Wait for the pharmacy to call you. 
The pharmacy will phone you when your prescription is ready to pick up. Do not call the pharmacy unless it is very urgent. 

4. If you are staying at home because you have a new cough or temperature get friends or family to pick up your prescriptions or speak to your community pharmacy to see if they can help. 

5. If you are not ill, offer to pick up prescriptions for any friends and family who are ill. You will need their name and address to be able to pick up their prescription. 

Nigel Williams Pharmacy
Opening hours
Weekdays: 9am to 5:30pm
Saturdays: 9am to 5pm
Sundays: 12pm to 2pm

Call: 01558 823556
Address: 109 Rhosmaen Street, Llandeilo, SA19 6EN

Well Pharmacy
Opening hours
Every day: 10am to 12pm and 2pm to 4:30pm

Older People

Age Cymru - Check in and Chat Service for over 70s
Reassurance for older people, answer basic queries and link people to local services and support during the Coronavirus outbreak. ️ 

Call: 08000 223 444 
Email: enquiries@agecymru.org.uk 
Website: http://bit.ly/CheckInAndChat

Delta Connect
If you are elderly and living on your own, or if you have relatives who are elderly and self-isolating, then it may be wise to use Lleisant Delta Wellbeing for 24-hour support, 365 days a year.

Call: 0300 333 2222
Email: info@deltawellbeing.org.uk

Other Conditions

Guidance for people with asthma from Asthma.org.uk. You can also call one of their asthma expert nurses on a helpline:

Call: 0300 222 5800 (Monday to Friday, 9am to 5pm)
Website: https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/

Autism and Learning Difficulties
Guidance on coronavirus for those living with autism can be found here at the Autism UK website: https://www.autism.org.uk/services/helplines/coronavirus.aspx

Resources for those with learning difficulties and their supporters are available here at the Learning Disability Wales website: https://www.ldw.org.uk/project/coronavirus/

Further information can be accessed here at the NHS England website: https://www.england.nhs.uk/coronavirus/community-social-care-ambulance/mental-health/

Hywel Dda Health Board are launching a new urgent care telephone advice line for women experiencing pregnancy complications (in the first 20 weeks) in Carmarthenshire, Ceredigion and Pembrokeshire during the Coronavirus pandemic.

This will be available from Monday to Friday, 8am – 4pm, for patients and health professionals. The number to contact is 01267 227159 and a team of specialist nurses will be able to provide advice and support as appropriate. A telephone assessment will be provided for patients to ensure that they are appropriately triaged and provided with the best care and treatment for their needs.

The Early Pregnancy Assessment Service has temporarily suspended all non-urgent appointments in line with current advice from the Royal College of Obstetricians and Gynaecology in response to the pandemic.

For more information please visit the Hywel Dda website here: http://www.wales.nhs.uk/sitesplus/862/page/49639